Customer service

Our customer service is ready to assist you. If you need assistance, please contact us via email at ponsseshopusa@ponsse.com. Please include as many details as you can about your order. If you need help with your order, please include the order number and product codes of the items you ordered, if necessary.

If you have an urgent request, please call us instead of emailing so that we can give you answers promptly.

Ponsseshopusa.com customer service is available Mon–Fri between 12 noon and 3 pm (CST)

Phone (715) 369 4833
Email ponsseshopusa@ponsse.com